Record cleaning visits and send proof of service to your client
Your agents prove each visit zone by zone on mobile, and your client can see the checks carried out on their site.
Passage de nettoyage
The roles this applies to
Cleaning companies, facility management and multiservice providers, managers of public buildings (airports, stations, shopping centres, offices), hospitality, local authority technical services, security companies for their rounds.
Tracking work with paper documents
On each site, a visit sheet is taped to the wall of the toilets. Agents fill it in when they think of it. In the event of a complaint, the team leader cannot prove who came by or at what time.
The sheets come in at the end of the month. It is too late to adjust rounds, and the client report is compiled by hand.
Collect and track job data with Tickee
Enter data on a smartphone or tablet
A QR code or an NFC tag is placed in each zone. The agent scans it on arrival, which time-stamps their visit, then ticks off the zone checklist. An empty dispenser, a leak, damage: they report it with a photo, even in a basement with no network.
Reports and tracking in the office
The team leader sees visits to all sites in real time and spots a zone that has been missed during the day. Incidents come in with their photo. The client receives a service report with the visits, the checks and the photos.
What actually changes with Tickee
If a client complains, you show them the time of the visit, the agent's name and the photo of the cleaned area.
You see which areas were actually cleaned and reorganise rounds accordingly.
The report sent to the client is generated automatically, without gathering paper sheets.
All your sites use the same checklist: you compare cleaning quality from one site to another.
Form examples
Related sector: Cleaning & facility management
Frequently asked questions
No. The application works on smartphone or tablet, and printed QR codes are enough to mark the zones.
Yes. You create a form per site type or per client and edit it without code.