Digital incident logs and security patrol records
Tickee replaces the paper occurrence book with a digital occurrence book, filled in by the officer at their post and visible immediately to the duty supervisor.
An alarm verification triggered in the middle of the night, and the occurrence book that still has to be filled in on returning to the post.
The difficulties of paper-based tracking
The paper occurrence book is written up at the post, sometimes at the end of the shift, with the risk of forgetting an event.
The round is signed off at the end of the route, with no proof that each checkpoint was checked in order.
The alarm verification is recorded after the fact, with no reliable timestamp for the response.
The handover of instructions between two officers is done verbally, at shift change.
Collect field data on mobile
- 01
The officer logs an event directly from their post or during a round, with a photo if needed.
- 02
The round is carried out point by point, with an NFC tag or a QR code at each checkpoint.
- 03
The alarm verification is documented at the time it takes place, with the exact time.
- 04
The handover of instructions is signed by both officers, outgoing and incoming, on the same form.
Reports and data tracking in the office
- 01
The duty supervisor sees the occurrence book being filled in in real time, without waiting for the end of the shift.
- 02
An event sent to the customer arrives at the minute it happened.
- 03
Completed rounds can be exported by site and by officer, checkpoint by checkpoint.
- 04
The history of instruction handovers remains available for consultation in the event of a dispute over a handover.
Form examples
The business software you keep
The video surveillance and alarm management software.
The security provider's contract and invoicing management software.
The regulatory tools for reporting to the authorities.
Frequently asked questions
Yes. Each event logged by an officer is visible immediately, without waiting for the end of the shift.
Each checkpoint is scanned (NFC tag or QR code) at the time of the visit, with the exact time.
No. Tickee manages the occurrence book, rounds and events logged by officers, not video surveillance or alarms.