Public sector & local government

    Digital forms and registers for local authority technical services

    Tickee supports the digitisation of a local authority's technical services, from roads to buildings, by replacing paper registers with forms filled in on the ground.

    Thirty different trades under one roof, and a single need: keeping proof of an officer's visit and what was observed.

    The difficulties of paper-based tracking

    • The safety register of a public building is a paper binder, sometimes incomplete, difficult to produce during an inspection.

    • Road or green space rounds are recorded in a notebook, with no precise location for the observation.

    • The condition report for a public building, school or gymnasium, is done on a paper form that circulates between several departments.

    • A resident's report (damaged road, faulty lighting) comes in by phone call or letter, with no structured follow-up.

    Screenshot of the Tickee back-office: job tracking

    Collect field data on mobile

    1. 01

      The officer fills in the inspection checklist or public building round directly on their phone, with photo and geolocation.

    2. 02

      The regulatory register is updated at every visit, with no later re-entry.

    3. 03

      The condition report for a public building is documented with photos and timestamped observations.

    4. 04

      The app works without a network connection, useful in basements or rural areas with poor coverage.

    Reports and data tracking in the office

    1. 01

      The safety register is kept continuously up to date and can be exported for an inspection.

    2. 02

      Reports submitted by officers or residents are centralised and assigned to a department.

    3. 03

      The action plan for a building or piece of equipment is tracked over time, with deadlines.

    4. 04

      Each department (roads, buildings, green spaces) builds its own forms, without relying on the IT department.

    Form examples

    Public-venue safety roundRoad inspection checklistRegulatory logPublic building condition surveyAnomaly report

    The business software you keep

    • The local authority's asset management software or CMMS.

    • The regulatory tools for inspecting public buildings and sports facilities.

    • The existing resident relationship management software.

    Frequently asked questions

    Yes. Forms remain usable offline and synchronise as soon as the device finds a network again.

    Yes. Each department builds and adapts its forms without going through the IT department.

    No. Tickee collects field observations and sends them to your asset management software or CMMS, which remains the reference tool.

    Request a demo for your industry

    A short demo, on your forms and your use cases.